We stand behind every piece. Learn how we make returns simple and hassle-free.
At Envya, we want you to feel effortless and confident in every piece. We understand that finding the perfect fit is essential to your experience. If your selection isn’t quite right, we are here to assist you with a seamless return process.
We accept returns on all full-priced items within 30 days of the delivery date. Items must be in their original, unworn condition with all tags and hygienic liners intact.
Due to the delicate nature of swimwear, we maintain strict hygiene standards for the safety of all our guests.
Envya reserves the right to refuse returns that do not meet these hygiene requirements. Items that are soiled or damaged will be sent back to the customer.
We provide a prepaid shipping label with every authorized return. A flat-rate processing fee of $8 will be deducted from your final refund to cover the cost of the label and logistics.
Once your return is received and inspected, we will notify you via email. Approved refunds will be credited to your original payment method within 7–10 business days. Please note that original shipping fees are non-refundable.
We do not offer direct exchanges, as we find a new order is the fastest way to get your replacement piece. Simply return your original item for a refund and place a new order online.
To support your journey toward the perfect fit, we will waive the $8 return label fee for any order being replaced by a new purchase. Please contact our team at hello@envya.com with your new order number so we can apply this credit to your return.
To maintain our commitment to sustainability and minimize our global footprint, all international orders are final sale.